Terms of service

Overview
Welcome to martsgo! The terms “we,” “us,” and “our” refer to martsgo. martsgo operates this store and website, including all related information, content, features, tools, products, and services contained within orders, to provide you (the customer) with a curated shopping experience (the “Service”). martsgo is powered by Shopify, which enables us to provide the Service to you.
The following Terms of Service, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover matters such as disclaimers and limitations of liability.
By accessing, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province and that you have authorized any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any
products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 – Our Products
We have made every effort to accurately display our products and services in our online store. However, please note that due to differences in the type of device you use to access the store, as well as its settings and configuration, the color or appearance of products may differ from what is displayed on your screen.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match what is displayed or presented in our online store.
All product descriptions are subject to change at any time without notice, and we reserve the right to the final interpretation of such descriptions. We reserve the right to discontinue any product at any time and may, at our discretion, limit the quantity of any product available to any person, region, or jurisdiction.

Part 3 – Orders
When you place an order, you are making an offer to purchase. martsgo reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not binding until confirmed by martsgo. Your order is accepted only after we have received and processed your payment. Please review your order carefully before submitting it; once accepted, martsgo may not be able to accommodate requests to cancel the order. If we do not accept, modify, or cancel an order, we will attempt to contact you via the email address, billing address, and/or phone number you provided when placing the order.
Returns or exchanges of your purchase are subject to our Refund Policy [link].
You represent and warrant that your purchase is intended solely for your personal or household use and is not intended for commercial resale or export.

 Section 4 - Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless otherwise explicitly stated, listed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices posted in our online store may differ from those in physical stores, online stores operated by third parties, or other retail locations. We may offer promotional offers from time to time, which may affect pricing and are subject to terms and conditions separate from these Terms. If the terms of a promotion conflict with these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information when making purchases in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.
You represent and warrant that (1) the credit card information you provide is true, correct, and complete; (2) you are duly authorized to use the credit card for purchases; (3) your credit card issuer will honor the charges incurred by you; and (4) you will pay the charges incurred in accordance with the published prices, including shipping and handling fees and all applicable taxes (if any).

Section 5 – Shipping and Delivery
We assume no liability for delays in shipping or delivery. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we hand over the products to the carrier, title and risk of loss pass to you.

Section 6 – Intellectual Property
Our Services, including but not limited to all trademarks, brand names, text, display content, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are owned by martsgo, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service solely for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from the Service without our prior written consent. Except as expressly provided, nothing in these Terms shall be construed as granting you any license or other rights to any patents, trademarks, copyrights, or other intellectual property rights of martsgo, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. martsgo reserves all rights not expressly granted in this Agreement.
The martsgo name, logo, product and service names, designs, and slogans are trademarks of martsgo or its affiliates or licensors. You may not use these trademarks without the prior written permission of martsgo. The names, logos, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Service are the trademarks of their respective owners.

Section 7 - Optional Tools
You may be granted access to third-party customer tools as part of the Service, but we neither monitor nor control these tools, nor do we have any ability to intervene in them.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We assume no liability for any liability arising from or related to your use of optional third-party tools.
Your use of any optional tools provided on this website is at your own risk and discretion, and you are responsible for ensuring that you are familiar with and agree to the terms provided by the relevant third-party providers.
In the future, we may introduce new features through the Service (including the release of new tools and resources). Such new features shall also be considered part of the Service and are subject to these Terms of Service.

Section 8 - Third-Party Links
The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.
We assume no liability for any damage or loss resulting from your access to any third-party website, or from your purchase or use of any products, services, resources, or content on any third-party website. Please read and understand the third party’s policies and terms carefully before proceeding with any transaction. If you have any complaints, claims, concerns, or questions regarding third-party products and services, please direct them to the third party.

Section 9 - Relationship with Shopify
[Note to Merchants: This section accurately describes the relationship between Shopify and your store; please do not delete or modify it.]
martsgo is powered by Shopify, which enables us to provide our services to you. However, any sales and purchases you make through our store are conducted directly with martsgo. By using this Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and martsgo, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases from or transactions with martsgo.

Section 10 - Privacy Policy
All personal information we collect through the Service is governed by our Privacy Policy, which can be viewed here [link]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Service, you acknowledge that you have read and understood this Privacy Policy.
Because the Service is hosted by Shopify, Shopify processes personal information regarding your access to and use of the Service in order to provide and improve the Service for you. The information you submit to the Service will be transferred to Shopify and to third parties that may be located in countries or regions outside your country of residence in order to provide the Service to you. Please review our Privacy Policy [link] for details on how we, Shopify, and our partners use your personal information.

 Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted by this license to operate, provide, evaluate, enhance, improve, and promote the Services, while fulfilling our obligations and exercising our rights under the Terms of Service.
You also represent and warrant that: (1) you own or hold all necessary rights to all Feedback; (2) you have disclosed any compensation or incentives related to the submission of the Feedback; and (3) your Feedback complies with the provisions of these Terms. We are under no obligation to (1) keep your Feedback confidential; (2) pay you for your Feedback; or (3) respond to your Feedback.
We may (but are not obligated to) monitor, edit, or remove content that we, in our sole discretion, deem to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.
You agree that your feedback will not infringe upon any rights of any third party, including copyrights, trademarks, privacy, personality, or other personal or membership rights. You also agree that your feedback will not contain defamatory or other illegal, abusive, or obscene content, nor will it contain any computer viruses or other malware that may in any way affect the operation of the Service or any related websites. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of any feedback. You are solely responsible for any feedback you provide and its accuracy. We assume no responsibility or liability for any feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions
Information on the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and we have the right to change or update information or cancel orders at any time without notice (including after you have submitted an order) if the information is inaccurate.

Article 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You may not, directly or indirectly, access or use the Service for the following purposes: (1) any illegal or malicious purpose; (2) in violation of any international, federal, provincial, or state laws, regulations, or local ordinances; (3) to infringe or violate our intellectual property rights or those of others; (4) to harass, abuse, insult, harm, defame, disparage, intimidate, or cause harm to any of our employees or any other person; (5) to disseminate false or misleading information; (6) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (7) Sending or causing to be sent any advertising or promotional materials, including any “spam,” “chain letters,” “junk mail,” or any other similar promotional content; (8) Impersonating or attempting to impersonate any other person or entity; or (9) Engaging in any other conduct that restricts or interferes with any person’s use or enjoyment of the Service, or that we believe may harm the interests of martsgo, Shopify, or users of the Service, or subject them to liability.
Furthermore, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service; (2) reproduce, copy, extract, sell, resell, or exploit any part of the Service; (3) collect or track the personal information of others; (4) send spam, phishing emails, deceptive emails, or otherwise abuse the Service under any pretext; (5) use any bots, web crawlers, scrapers, data collection and extraction tools, automated devices or processes, AI tools (such as proxy-based AI), or access the Service by automated or manual means; or (6) interfere with, bypass, or circumvent our security, authorization features, robot exclusion headers, or other measures we implement to restrict access to the Service. If we believe you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

Section 14 – Agents
14.1 If you use, permit, enable, or facilitate the deployment of an agent to access, use, or interact with any Service, this section (“Agent Provisions”) applies. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of, or pursuant to the instructions of, any individual or entity, and that may operate on behalf of an individual or entity’s device or use an individual’s device without direct supervision.
14.2 No agent may access, use, or interact with the Services unless it consistently identifies itself and operates strictly in accordance with the requirements set forth in Section 14.4 below. Furthermore, if we require that an agent not access, use, or interact with any Service, such agent shall not access, use, or interact with the Service.
14.3 We may restrict an agent’s access to, use of, and interaction with the Service through technical measures or other means.
14.4 An agent must: (1) in all HTTP/HTTPS requests, identify that the request originates from an agent and disclose the agent’s name by including the following in the request’s user-agent string: “ Agent/[Proxy Name]”; (2) not conceal or obscure the fact that any access, use, or interaction originates from a proxy, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish between computers and humans; (3) truthfully answer any questions or prompts intended to determine whether an interaction originates from a human or a computer; (4) You must not circumvent or otherwise evade any measures designed to prevent, restrict, modify, or control the agent’s access to, use of, or interaction with the Service.

 Article 15 - Termination
We may, at our sole discretion, terminate this Agreement or your access to the Service (or any part thereof) at any time without notice; however, you remain liable for all amounts due up to and including the date of termination.
Upon termination of this Agreement, the following sections shall survive: Intellectual Property, Feedback, Termination Provisions, Disclaimers, Limitation of Liability, Indemnification, Severability, and Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.

Section 16 - Disclaimer
The information provided through the Service is for general reference purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We assume no liability or responsibility to you, any other visitor to the Service, or anyone who may become aware of its content, arising from reliance on such materials.
Unless otherwise expressly stated by martsgo, the Service and all products provided through the Service are made available to you on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, whether express or implied, including implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, promise, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. Certain jurisdictions limit or do not allow the exclusion of implied warranties or other types of warranties, so the above disclaimer may not apply to you.

Section 17 – Limitation of Liability
To the fullest extent permitted by law, martsgo, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, as well as Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any form of direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or any other legal theory, arising out of your use of any Service or any product obtained through the Service, or any other claim related to your use of the Service or any product, including, but not limited to, errors or omissions in any Content, or any loss or damage of any kind arising from the use of the Service or any Content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.

Article 18 - Indemnification
You agree to indemnify, defend, and hold harmless martsgo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising from the following circumstances: (1) your breach of these Terms of Service or any documents incorporated by reference herein; (2) your violation of any law or the rights of any third party; or (3) your access to and use of the Services.
We will notify you of any claim for which indemnification is required; however, failure to receive such notice in a timely manner shall not relieve you of your indemnification obligation, unless you suffer substantial harm as a result. We may control the defense and settlement of such claims at your expense, including the selection of counsel; however, we will not settle any claim that requires you to assume a non-monetary obligation without your consent (which you may not unreasonably withhold). You shall cooperate in the defense of any claim for which indemnification is required, including by providing relevant documents.

Article 19 – Severability
If any provision of these Terms of Service is held to be illegal, invalid, or unenforceable, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any remaining provisions.

Article 20 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or in connection with the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including, but not limited to, any prior versions of these Terms of Service).
No ambiguity in the interpretation of these Terms of Service shall be construed against the drafter.

Section 21 - Assignment
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent; any such attempt shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 – Governing Law
These Terms of Service and any separate agreements by which we provide services to you shall be governed by and construed in accordance with the laws of the federal, state, or district courts in the jurisdiction where martsgo is headquartered. You and martsgo agree to be tried in such courts and submit to the personal jurisdiction of such courts.

Section 23 – Headings
The headings used in this Agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 24 – Changes to the Terms of Service
You may view the most current version of the Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use or access to the Service following the posting of any changes to these Terms constitutes your acceptance of those changes.
Section 25 – Contact Information
If you have any questions regarding these Terms of Service, please contact us at 请将疑问发送至我们的kanan@martsgo.com.
Our contact information is as follows:

Aksu Yuecheng Shuochang Trading Co., Ltd.
kanan@martsgo.com
Shop 203, 2nd Floor, Building 16, Area A, Jiangnan Trade City, No. 5 Jiangnan Avenue, Baguan Community, Duolang District Administrative Committee, Aksu City, Aksu Prefecture, Xinjiang
+86 19003853032