Contact Us
Contact Us
We are always ready to answer your questions about handbags, orders, shipping and after-sales service.
Common Consultation Range
- Product consultation: bag size, material, color difference, capacity, hardware details
- Order service: order modification, address change, payment problems
- Logistics inquiry: delivery progress, delayed shipping, parcel tracking
- After-sales support: return, exchange, quality problems, damaged goods
Service Email
kanana@martsgo.com
Working Hours
Monday to Friday, 9:00-18:00 (GMT-7 Pacific Time)
We will reply to all emails within 24 working hours.
Notes
Please attach your order number and related photos when sending emails, which helps us solve your problem faster.
We do not offer phone hotline temporarily; email is our official communication channel.